Privacy Policy
Media Services at 27 Valhalla Inn Rd. ⸻ 1. Introduction "Media Services at 27 Valhalla Inn Rd." respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our media services, including video editing, photo printing, media transfers, and related services. ⸻ 2. Information We Collect We may collect the following types of information: Personal Information: Name, email address, phone number, and billing details. Project Materials: Photos, videos, documents, and other media files you provide for editing, printing, or conversion. Technical Information: Basic device or communication data (e.g., email correspondence, file metadata). ⸻ 3. How We Use Your Information We use your information solely to: Provide requested services (editing, printing, transferring, etc.) Communicate about your project or order Process payments and invoices Improve service quality and workflow We do not sell, rent, or trade your personal information or media files. ⸻ 4. Storage and Security We take reasonable steps to protect your data: Files are stored on secure, locally controlled systems or trusted storage providers Access is limited to authorized personnel only Completed project files may be deleted after a reasonable retention period (unless otherwise requested) ⸻ 5. Client Media and Confidentiality All client-provided media is treated as confidential: We do not view, share, or distribute your content beyond what is necessary to complete your project We will never use your content for promotional purposes without your explicit written consent ⸻ 6. Data Retention We retain your personal information and project files only as long as necessary to: Complete your project Fulfill legal or accounting obligations Clients may request deletion of their files at any time. ⸻ 7. Third-Party Services We may use trusted third-party tools (e.g., payment processors, cloud storage) to operate our business. These providers are expected to maintain appropriate privacy and security standards. ⸻ 8. Your Rights You have the right to: Access the personal information we hold about you Request corrections or updates Request deletion of your data To make a request, contact us using the details below. ⸻ 9. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date. ⸻ 10. Contact Information If you have any questions or concerns about this Privacy Policy, please contact: Media Services at 27 Valhalla Inn Rd. YoungInToronto@gmail.com ⸻ By using our services, you agree to the terms outlined in this Privacy Policy.